The clinic is open Monday – Friday (8am – 6pm) and Saturday (by appointment).
Do you do ACC work?
Yes. We are able to provide you with the correct form to lodge a claim with ACC, should this be appropriate.
How much does it cost?
Physiotherapy ACC treatments are partly funded and have a surcharge. Hand therapy treatment under ACC is free because this is fully funded by ACC. Please see our fees for costs of services.
Do I need a referral to visit a physio/hand therapist?
No, you do not require a referral. If we need more information from your medical team,we are happy to contact them with your permission.
When do I need to start coming to physio/hand therapy?
If you have been referred by a specialist or GP, they will usually advise you as to when you can start your physiotherapy treatment. If you have not been advised, give us a call and we can work it out for you.
How long will it take and how often will I need to come in?
Please allow an hour for the first treatment. During your first treatment you will have a full assessment from which the physiotherapist will be able to provide an indication of how often you will need to come in.
Do I need to bring anything with me?
It is most useful if you can bring in any x-rays or MRI reports along with any written information from the GP, specialist or hospital. If you don’t have any of this information don’t worry, we can get it once you give us your consent to do so.
What should I wear?
We have gowns and shorts available but you may be more comfortable in your own clothing.
Will my health insurance cover my treatment costs?
Physiotherapy is often covered by health insurance, but you would need to check your policy.
Can I pay for treatment privately?
Yes, you can always pay privately, without the involvement of outside agencies or insurers.